Question 1

How can I order?

Accepted Answer

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

Question 2

Why should I buy online?

Accepted Answer

Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

Question 3

What payment methods can I use?

Accepted Answer

You can use all the major credit cards and debit cards.

Question 4

What should I do if the payment is not accepted?

Accepted Answer

Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact hytest@hytest.fi notify us about the problem. We can manage the order manually.

Question 5

What are the delivery charges?

Accepted Answer

Delivery charges are dependent on the shipment requirements.

Question 6

Can I track my order?

Accepted Answer

We will send you the tracking code of the shipment when the parcel has been sent.

Question 7

Shipping time?

Accepted Answer

Shipping time will be confirmed on the order confirmation document.

Question 8

Security?

Accepted Answer

Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.

FAQ

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